Making the registration process easy for you is why we offer five
different registration methods. Choose the method that's easiest for
you...
Five Easy Ways to Register:
- ONLINE REGISTRATION - RecEnroll
Use RecEnroll, our online registration system for easy online access to
our programs and classes. Prior to the first time you use RecEnroll,
you'll need to call us for your family Client Number and PIN, or you
may submit your information on-line and your Client Number and PIN will
be sent to you the next day. You may also send an e-mail request to
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and your Client Number and PIN will be e-mailed to you. Once you have
completed this, you will have access to our secure system.
- BY MAIL - First download the
Registration Form and complete the Customer's Permanent Record form. Remember to include
all family members and sign the form. Simply fill out the registration
form and mail it along with your check or money order (made payable to
the "City of Rohnert Park") or VISA/MC number to
-
Rohnert Park Recreation Department
5401 Snyder Lane
Rohnert Park, CA 94928.
- BY FAX
- Fill out the registration form and fax it to 588-3444 (be sure to
include a valid Visa or MasterCard number with expiration date and
signature). Confirmation will be returned by mail.
- IN PERSON
- Walk-in registration for classes and programs will be accepted at the
Community Center, 5401 Snyder Lane. Walk-in registration hours are
Monday through Friday from 8:30 a.m. until 4:30 p.m.
- DROP-OFF BOX
- Registration forms and payments can be dropped off at the Community
Center after 4:30 p.m. during the week Monday through Thursday, until 9
p.m. or on weekends (when the building is open) in mail slot located at
the front reception desk.
Registration Information
Please follow the registration information carefully! Many classes fill early, so if you really want a class, register early.
When filling out the form to register by mail or Fax, the liability
waiver must be signed. Failure to do so will delay processing of your
registration. Please help us by following the registration
instructions. If you have questions or would like more information,
call the Recreation Department at 588-3456.
Payments
The Recreation Department accepts Visa or MasterCard,
money orders, cash or checks in payment for classes, building rentals
and memberships.
Non-resident Fee
There is a non-resident fee collected per person per
class for all individuals residing outside the City of Rohnert Park who
wish to enroll in programs or classes sponsored by the Recreation
Department. The fee can differ for some programs.
Cancellation
Register early! The Recreation Department will cancel
classes which do not have at least eight participants registered 48
hours prior to the first class meeting.
Refunds
Customers desiring a refund due to a change of schedule, illness,
unable to attend or change of mind on registering for the activity, can
receive a refund if requested before ½ of the activity meetings have
taken place. A $ 5 processing fee will be deducted from your refund. If
the Recreation Department cancels or changes an activity, an
appropriate refund will be issued for the unused portion of the
activity. (The processing fee and process is different for summer camps
and senior citizen trips. Please see program registration information.)
Refunds will be mailed within a week of the request. Your satisfaction
is our goal!
Satisfaction Guaranteed or Your Money Back!
Yes, you've heard this claim before, but not often from government! We
are so committed to excellent service that we guarantee your
satisfaction, or your money back! If you are dissatisfied with your
program or service before the program is half over, just notify our
office, and we will give you your money back for any unused balance of
the program or service, with the invitation to try us again. Your input
is valuable to us as we strive to make these programs and services as
enjoyable and effective as possible for you and your family. We want
you to know your dollar is well spent with us and that we'll take care
of you! (Policy does not cover team sports and is different for senior
citizen trips)
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