The City of Rohnert Park is upgrading its existing potable water distribution system with new meter infrastructure that will include new water meters and registers and a new City-wide Advanced Metering Infrastructure (AMI) through Badger Beacon. As part of the capital project, the City is requesting proposals from qualified vendors for a stand-alone customer portal/customer engagement platform that provides utility customers with an informational and transactional software application integrated with Badger Beacon and the City’s utility billing system through Tyler Munis. As EyeOnWater is already available to the City, a determination to utilize a stand-along third-party customer portal/customer engagement platform is not guaranteed. The purpose of this solicitation is to evaluate the functionality and benefits of various customer portals in order for the City to make a proper determination on the best platform for its operations and in service to its customers.

Submit proposal digitally to . 

Deadline for Requests for Information: 

Monday, April 20, 2026 by 4:00 PM 

Deadline for RFP Submittal:

Friday, May 8, 2026 by 4:00 PM