The City of Rohnert Park is transitioning from bi-monthly to monthly billing this summer!
Monthly billing is standard for most utilities and businesses, and provides more timely information about water usage.
WHAT YOU SHOULD KNOW:
- You will receive your first monthly water/sewer bill in July 2023.
- Monthly bills will be due on the 5th of each month (or next business day if the 5th falls on a weekend or holiday).
- Customers will need to register on our new online customer portal in order to receive email bills, view their account online, pay online or set up automatic payments by credit card. The new payment website will not be available until mid-June 2023.
- Customers who are currently enrolled in our ACH program (automatic payments from a bank account) will need to complete a new Authorization form to change to monthly payments. A form will be mailed to all existing ACH customers; the form is also available online here:
This page will be updated as additional information becomes available.
Questions about this transition? Please contact the Utility Billing Department at
[email protected] or (707) 585-6750.