Code Compliance Requests

Reach Rohnert Park and the GORequest mobile app for iPhone and Android operating systems, are great ways to request Code Compliance investigate a property.

Our Philosophy

​Code Compliance is here to work with the community to ensure that the intent of the City's Zoning, Building, and Nuisance Abatement Ordinances are consistently met.  Our goal is to maintain a healthy, safe, and clean environment and preserve the quality of life that residents and businesses enjoy in our community. We work in partnership with citizens and business owners and emphasize education and voluntary compliance to keep the City clean, safe, and blight free.

The City’s policy is to achieve voluntary compliance with reported and discovered code violations.  However, not all violations have the same degree of severity.  As such, the City has established priority ranking and procedures. The intent is to allow the level of enforcement that best fits the type and circumstances of the code violation(s) within the clear and objective criteria, consistent with the established priorities, and maximize available resources.

Priorities

It is the City’s policy to investigate and attempt to resolve all reported and discovered code violations.  There may be times when code violations cannot be given the same level of attention, or when the City may be unable to carry proactive code enforcement activities.  In such circumstances the most serious violations will be addressed before the less serious violations, regardless of the order in which the service requests from citizens are received.

Examples of the Division’s established priorities with estimated investigation times:

  1. Violations that present an imminent threat to health and safety or the environment. (Immediately upon notification)
  2. Building code violations consisting of current non-permitted construction or failure to obtain permits for construction. (Within 10 business days)
  3. Land Use and Zoning violations (10 or more business days)
  4. Services requests from citizens that are incomplete or do not include the requesting parties contact information. (May not be investigated)

Service requests alleging code violations that do not fall within the priority rankings above will be processed in the order in which the complaints are received, and as resources allow. Recommendations and requests from other City staff or divisions or outside agencies should be made by contacting Code Compliance staff directly so that the recommendations or requests can be prioritized accordingly with available resources.  Code Compliance staff can be contacted at code@rpcity.org or by calling 707-588-2249.

Confidentiality

Our policy is to maintain the confidentiality of Code Compliance request files and computer records, including the identity of the complainant, to the extent legally possible.

Assisting Code Compliance by Other Regulatory or Licensing Agencies

In some cases, City code violations also may constitute violations of federal and/or state statutes or administrative rule.  For example, performing building construction without necessary permits may constitute violations of state laws and administrative rules governing the conduct of licensed contractors.  Code Compliance staff shall notify other agencies of known violations.

Resolution of Code Requests

It is the City’s policy to attempt to reach final, satisfactory resolutions of all code violation requests. However, the City recognizes that not all complaints may be resolved successfully, due to factors outside the City’s control. Where the City determines that a code violation may not be successfully resolved within the established reasonable timelines, alternative methods of enforcement may be explored.

Non-Applicability to Covenants, Conditions, and Restrictions (CC&R’s) or Civil Disputes

Many subdivisions and planned communities are subject to private, recorded covenants, conditions, and restrictions (hereafter “CC & R’s”)

Neighbor disputes such as property line fences or trees are civil matters and a good referral source for more information on neighbor disputes is a book entitled “Neighbor Law” printed by Nolo Express.

The City does not enforce private CC & R’s; or civil disputes.